Troubleshooting - Sony WAHT-SBP2 Mode D'emploi

Troubleshooting

If you experience any of the following
difficulties while using the system, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Note that if service personnel changes some
parts during repair, these parts may be
retained.
In the event of a problem with the surround
amplifier, have a Sony dealer check the
entire system together (S-AIR main unit,
speakers, and wireless adapters).
Sound
There is no sound.
Check the status of the S-AIR/STANDBY
indicator on the surround amplifier.
– Turns off.
• Check that the AC power cord (mains lead) of
the surround amplifier is connected securely.
• Turn the surround amplifier on by pressing
"/1 on the surround amplifier.
– Flashes orange.
• Check that the wireless transceiver is inserted
into the surround amplifier correctly.
– Flashes green quickly.
• Change the S-AIR ID settings of the S-AIR
main unit and surround amplifier.
• Set [Surround Back] in [Speaker Settings] of
the S-AIR main unit to [Yes]. For details,
refer to the operating instructions of the
S-AIR main unit.
– Flashes red.
• Press "/1 to turn off the surround amplifier,
and check the following items.
1 Are the + and – speaker cords short-
circuited?
2 Is anything blocking the ventilation
holes of the surround amplifier?
After checking the above items and fixing
any problems, turn on the surround amplifier.
If the cause of the problem cannot be found
even after checking all the above items,
consult your nearest Sony dealer.
12
GB
– Flashes green slowly or turns red.
• Confirm the S-AIR IDs of the S-AIR main
unit and surround amplifier.
• Confirm the pairing setting.
• Sound transmission is poor. Move the
surround amplifier so that the S-AIR/
STANDBY indicator turns green.
• Move the system away from other wireless
devices.
• Avoid using any other wireless devices.
– Turns green.
• Check the speaker connections and settings.
• Depending on the source or the settings of the
S-AIR main unit, the effect of the speakers
may be less noticeable.
Surround back speakers do not produce
sound when performing the Auto
Calibration or Test Tone on the S-AIR main
unit.
• Set the SURROUND SELECTOR switch of
the surround amplifier to SURROUND
BACK.
There is no sound or noise is heard, or
sound skips.
• If you use another S-AIR main unit, place it
more than 8 m (about 25 feet) away from the
other S-AIR main unit you are using.
• Place the S-AIR main unit and surround
amplifier closer together.
• Avoid use of equipment that generates
electromagnetic energy, such as a microwave
oven.
• Place the S-AIR main unit and surround
amplifier away from other wireless devices.
• Change the S-AIR ID settings of the S-AIR
main unit and surround amplifier.
• Turn off the S-AIR main unit and surround
amplifier, then turn them on.
Wireless transmission is not activated.
(The S-AIR/STANDBY indicator flashes
green slowly or turns red.)
• Confirm the S-AIR IDs of the S-AIR main
unit and surround amplifier.
• Confirm the pairing setting.
• Sound transmission is poor. Move the
surround amplifier so that the indicator turns
green.
• Move the system away from other wireless
devices.
• Avoid using any other wireless devices.
Operation
The system does not work normally.
• Disconnect the AC power cord (mains lead)
from the wall outlet (mains), then reconnect
after several minutes.