Troubleshooting - Pocket Air MB0500400 Manuel D'utilisation

Troubleshooting

If any trouble occurs while you are using the device, please check the following list first.
Problem
Low atomization
Non-operation even if
power switch is on (power
indicator does not light
and no mist comes out).
No atomization even
if power switch and
indicator are on.
Power indicator turns into
orange light constantly.
Power indicator turns into
orange light and flashing.
1. If the device does not nebulize normally after taking the above-mentioned
procedure, please contact the store where you purchased the device or the
nearest dealer.
2. Never operate this device if any of the parts are not working properly or
have been damaged.
3. We recommends to exchange the medication cup after approximately 1
year, and 2 years for the device.
Possible Cause
Low battery power
The stains on the electrode
cause a fault connection
The mesh holes are clogged
The mesh is broken
The batteries are inserted in
the wrong direction
Batteries are dead
Fault connection between
adapter and main unit
(only available on Model MB0500400)
The medication cup is not
installed properly
The mesh holes are clogged
The mesh is broken
Low battery power
Fault connection of electrode
and main unit
The mesh is broken
14
Action
Replace the batteries or use the
adapter
Use rubbing alcohol to clean
electrodes
Refer to Cleaning and
Disinfection procedure to
clean the medication cup
Replace the medication cup
Follow (+) and (-) mark on the
battery cover to re-insert the
batteries in correct direction
Replace the batteries or use the
adapter
Check and reconnect the
adapter to main unit
Refer to Set up the medication
cup procedure to re-install the
medication cup
Refer to Cleaning and
Disinfection procedure to clean
the medication cup
Replace the medication cup
Replace the batteries or use the
adapter
Use rubbing alcohol to clean
electrodes and re-stall the
medication cup
Replace the medication cup