Oase Biotec 30 Mode D'emploi page 11

Directions for use
objection or device component together with your receipt, guarantee
card and specification of the defect to us, freight prepaid. Complaints
due to damage in transit can only be referred to the appropriate
quarter if the damage was ascertained and confirmed on receipt of
the goods on behalf of the forwarding agent, the railway or post
office. Only then is it possible to lodge claims against the
forwarding agent, railway or post office.
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