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If the volume is still too low, select another
Tx Slide Switch setting (refer to the Quick
Start Guide).
Incorrect
Try other Configuration Dial settings on
Configuration Dial
the base unit.
setting for your
telephone
PROBLEM
I can hear a dial tone in more than one configuration position
Possible Cause
Solution
Telephone will work
Use the position that sounds best to you
in more than one
and the person you call.
Configuration Dial
position
PROBLEM
I tried all four positions on the Configuration Dial and cannot hear
a dial tone in any position.
Possible Cause
Solution
CS50 Wireless
Check that the telephone is connected to
Headset System is
the base unit's Telephone Cable Port.
not connected
correctly
Check that the handset is connected to
the base unit's Handset Cable Port.
You may have an
Call your supplier or local Plantronics
office incompatible
for help.
phone
The telephone line
Reconnect the handset to the telephone
is dead
and test.
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PROBLEM
Receive sounds distorted.
Possible Cause
Solution
Listen volume too
If your telephone has a receive
high on your
volume control, lower this until
telephone
the distortion disappears.
If the distortion is still present, lower the
Listen Volume Adjust on the headset.
If the distortion persists, select another
Rx Slide Switch setting (refer to the
Quick Start Guide).
PROBLEM
I can hear too much background conversation, noise or sidetone.
Possible Cause
Solution
Speak volume is
Lower the Speak Volume by adjusting the
too high
Speak Volume control on the base unit.
If the volume is still too high, select
another Tx Slide Switch Setting (refer to
the Quick Start Guide).
PROBLEM
Sudden loss of audio, continuous noise or distorted audio on
receive.
Possible Cause
Solution
Software reset
Press the Talk Button (20) twice.
required
If the problem persists perform a System
Reset refer to instructions on page 16.
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