Philips SpeechMike Classic Manuel De L'utilisateur page 12

12 ________________________________________________________________________ Philips SpeechMike User Manual
Troubleshooting
For the latest information not included in the user manual, please refer to the Readme file. The file can be found on the
Driver & Utility CD and in the SpeechMike Driver Utility program group of the Windows Start menu.
If you are using your SpeechMike with Windows 98 SE, check that all components are installed properly as follows:
1. Go to the Start menu and select Settings, Control Panel.
2. Double-click the Multimedia icon; ensure that USB audio device is selected for playback and recording. If the SpeechMike
is not available in the Control Panel, unplug it and reconnect it.
3. Ensure that the following components are installed in the Device Manager:
Under Human Interface Devices:
• HID compliant consumer control device
• HID compliant consumer control device
• HID human interface device
• USB human interface device
• USB human interface device
• USB human interface device
Under Mouse:
• HID-compliant mouse
Under Keyboards:
• HID-compliant keyboard
Under Universal Serial Bus Controllers:
• Generic USB Hub
• USB composite device
• USB composite device
Under Sound, video and game controllers:
•
USB audio device
•
USB audio device
Known issues
•
Using the Philips SpeechMike together with certain USB hubs on certain PCs may cause the operating system to stop
responding when the PC is started. To workaround this: unplug your SpeechMike before starting the PC and
reconnect it afterwards. To solve this problem, we recommend replacing the USB hub or connecting your SpeechMike
directly to the USB port of your PC.
• Some PC providers limit the output power of USB ports to 100mA (milliamps). These USB ports are called bus-
powered USB ports. Such ports may not provide enough power for some USB devices to function properly. To resolve
this issue, connect a self-powered USB hub to the USB port of your PC, then connect the USB device via the self-
powered hub.
• If the LEDs and buttons of your SpeechMike do not work correctly, refer to the Readme file.
Warning
The cable of your SpeechMike can be damaged if it is kinked or if it is pulled or twisted too much. Please handle the cable
carefully to ensure the best possible performance of your SpeechMike.
For more information please refer to the online help or to the FAQ section on the Internet at: www.philips.com/dictation