Assistance Or Service; In The U.s.a; In Canada - KitchenAid PRO LINE KHWV01RSS Guide D'utilisation Et D'entretien

Stains on load
Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
Did you use enough HE detergent?
Use enough detergent to remove soil and hold it in
suspension. Use only HE detergent. Follow the
manufacturer's instructions to determine the amount of
detergent to use.
Is there above average iron (rust) in water?
You may need to install an iron filter.
Did you properly sort the load?
Sort dark clothes from whites and lights.
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These parts will fit right and work
right, because they are made with the same precision used to
build every new KITCHENAID
specified replacement parts in your area, call our Customer
eXperience Center telephone number or your nearest KitchenAid
designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
Features and specifications on our full line of appliances
Installation information
Accessory and repair parts sales
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow Pages.

ASSISTANCE OR SERVICE

®
appliance. To locate factory
Load is wrinkled
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?
Use the Delicate/Silk cycle or another cycle with a low spin
speed to reduce wrinkling.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should tumble freely during washing.
Was the wash water warm enough to relax wrinkles?
If safe for load, use warm or hot wash water.
Are the hot and cold water hoses reversed?
Check that the hot and cold water hoses are connected to
the right faucets. A hot rinse followed by spin will cause
wrinkling. See "Connect the Inlet Hoses."
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.

In Canada

Call the KitchenAid Canada Customer Interaction Centre toll free:
1-800-807-6777.
Our consultants provide assistance with:
Use and maintenance procedures
Accessory and repair parts sales
Features and specifications on our full line of appliances
Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer Interaction Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
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