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TROUBLESHOOTING
These pages contain advice on what to do if your charger does not work
as expected.
Light indicators
No lights
One or both
indicators flashing
yellow
One indicator flash-
ing red
Possible cause
The charger is not
connected
The hearing aid is not
placed correctly in the
charger
The temperature of your
surroundings or of the
hearing aid exceeds a
critical limit and the
charging is paused
The charger cannot
recognise the hearing aid
15
Solution
Make sure that the USB
cable is connected to a
power adapter and then
plugged into a wall sock-
et
Place the hearing aid
correctly in the charger
The charging will contin-
ue when the temperature
of your surroundings or
the hearing aid has
dropped.
If this happens
continually, find a cooler
place to charge your
hearing aid
Remove the incompatible
hearing aid
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