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10
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Customer Care Centre in your
country.
Problem
Possible cause
There is a power
The
appliance
failure or the socket
does not
to which the
work.
appliance is
connected is not
live.
The appliance has
overheated and
switched itself off.
The appliance is not
suitable for the
voltage to which it is
connected.
The mains cord is
damaged
All manuals and user guides at all-guides.com
Solution
Check if the power supply works.
If it does, plug in another
appliance to check whether the
socket is live.
Before you switch on the
appliance again, check the grilles
to make sure they are not
blocked by fluff, hair, etc.
Make sure that the voltage
indicated on the appliance
corresponds to the local mains
voltage.
If the mains cord is damaged, you
must have it replaced by Philips, a
service centre authorised by
Philips or similarly qualified
persons in order to avoid a
hazard.
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