EVBOX Wall Box Manuel D'utilisation page 10

Part number: 9835663080
EN
Troubleshooting
Problem Possible cause
The wall box No power to the
does not react
Residual-current •
device prevents
charging. •
LED ring flashes
red 10x. •
LED ring Grounding fault
lights up red
constantly
See next page for more troubleshooting instructions.
12
Solution
wall box •
•
•
Grounding error in the •
wall box
Defective charging •
cable
Fault in the vehicle •
Make sure that your electrical instal-
lation is properly grounded (check
by an electrician).
Make sure that the residu-
al-current device and circuit
breaker on the service panel
are on (check by user).
Make sure that the supply
cable entering the wall box
is energised. The LED ring
should be on.
Turn off the power to the wall
box. Turn it on again after 20
seconds by flipping the circuit
breaker or main switch to the
wall box.
Check grounding (check by an
electrician)
Check charging cable (check
by an electrician)
Contact your local car dealer