GB
Fault
Problem
The appliance prematurely
switches off automatically.
The water is taking longer
than usual to boil.
The appliance is not
operational.
Customer service
Please contact our customer service should
you encounter any problems with your kettle.
Detailed information on service, repairs, war-
ranty and product registration can be found at
www.zwilling.com/service.
Address
ZWILLING J.A. HENCKELS (UK) LTD
16 Handley Page Way,
Old Parkbury Lane,
Colney Street, St Albans, AL2 2DQ
UNITED KINGDOM
www.zwilling.com
Fault / Customer Service / Disposal /Accessories / Address
Possible cause
Insufficient water in the
water container.
The water container is
calcified.
The water container is
calcified.
The water container does
not sit correctly on the
base.
The base contacts are
dirty.
Remedy
Lift container from base and fill with
0.25 l water at a minimum.
Decalcify the water container.
Decalcify the water container.
Lift up the water container and place it
on the base again.
Remove power plug, turn the base over
and blow dirt off or gently tap on it.
Accessories
Suitable accessories for your appliance are
available at www.zwilling.com.
Disposal
The "crossed-out refuse bin" symbol
demands separate disposal of
electrical and electronic old devices
(WEEE). Such equipment may contain
dangerous and hazardous substances. Do not
dispose of this device and its packaging as
unsorted domestic waste; instead, return it to a
designated collection point for the recycling of
end-of-life electrical and electronic equipment. In
this way, you can contribute to the protection of
resources and the environment. Contact your local
authorities for more information.
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