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Troubleshooting
The blender does not operate when a setting is selected:
Stir
Mix
Puree
Pulse
OFF
Mode
No indicator lights are lit.
The blender stops while blending:
Stir
Mix
Puree
Pulse
OFF
Mode
All indicator lights are flashing
at the same time.
Stir
Mix
Puree
Pulse
OFF
Mode
Indicator lights are flashing alternately.
If the problem cannot be fixed with the steps provided in this section, then contact
KitchenAid or an authorized service center.
U.S.A./Puerto Rico:
Canada:
1-800-541-6390
1-800-807-6777
See the KitchenAid Warranty and Service section for additional details.
Do not return the blender to the retailer – retailers do not provide service.
Check to see if the blender is plugged
into a grounded 3-prong outlet. If it is,
press OFF, then unplug the blender.
Liquefy
Plug it back in to the same outlet. If the
blender still does not work, check the
Chop
fuse or circuit breaker on the electrical
Ice
circuit the blender is connected to and
make sure the circuit is closed.
The blender may be overloaded. If the
blender becomes overloaded when
blending heavy ingredients, it will
Liquefy
automatically shut off to avoid damage to
the motor. Press OFF to reset the blender.
Chop
Ice
Remove the pitcher from the base and
divide the pitcher contents into smaller
batches. Adding liquid to the pitcher may
also reduce the load on the blender.
The blender may be jammed. If it's
jammed, the blender will stop running
to avoid damage to the motor. Press OFF
Liquefy
to reset the blender. Remove the pitcher
from the base and free the blades by
Chop
breaking up or removing the contents at
Ice
the bottom of the pitcher.
Mexico:
01-800-024-17-17 (JV Distribuciones)
01-800-902-31-00 (Industrias Birtman)
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