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Caring for the Rice Cooker
Troubleshooting Guide
Problem . . .
Cooker doesn't turn on • Cooker is not plugged in. Make sure rice cooker is plugged into a properly
Rice is not cooked
Rice is mushy
8
Solution . . .
operating electrical outlet.
• Not enough water/cooking liquid. Follow package directions or see Rice Cooking
Chart for more information.
• Carefully place cooking pot straight down in base. Make sure cooking pot is
securely seated by rotating the pot left and right. NOTE: If cooking pot is bent or
warped, it will not seat properly in base and, therefore, will not cook rice correctly.
To replace cooking pot, call the toll-free customer assistance number listed on
page 2 of this guide.
• Too much liquid added to cooking pot. Reduce liquid.
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