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Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
WATER
Water leaks
Too many suds
Water won't drain
Water temperature
is incorrect
Water does not enter
washer or enters slowly
Possible Causes
Fill hoses or drain hose is
improperly connected
Household drain may
be clogged
Constant water pressure
to the fill hoses at the
water source
Oversudsing
Type of detergent
Very soft water
Drain hose is kinked or
improperly connected
Household drain may
be clogged
Control is not set properly
Water supply is improperly
connected
Water valve screens are
stopped up
House water heater is
not set properly
Water supply is turned off
What To Do
• Make sure hose connections are tight at washer and
faucets and make sure end of drain hose is correctly
inserted in and secured to drain facility.
• Check household plumbing. You may need to call
a plumber.
• Tighten hoses at the faucets and turn the water off
after each use.
• Check condition of the fill hoses; they should be
replaced every 5 years.
• Use less detergent or low sudsing detergent.
• Switch to a low-sudsing detergent and follow
instructions on package.
• Try less detergent.
• Straighten drain hose and make sure washer is not
sitting on it.
• Top of drain outlet should be less than 8 ft. (2.5 m)
above floor.
• Check household plumbing. You may need to call
a plumber.
• Check water temperature control and adjust.
• Make sure hoses are connected to correct faucets.
• Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
• Make sure house water heater is delivering water
at 120°–140°F (48°–60°C).
• Turn on both hot and cold faucets fully.
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