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CLEANING
Clean the outside of your toaster with a damp cloth
then dry thoroughly. Never use harsh, abrasive or
caustic cleaners.
CRUMB REMOVAL
It is important that crumbs are not allowed to build up inside your toaster. Excess crumbs
are unhygienic and could catch fire. Crumbs can be removed by sliding the crumb tray out
from the bottom of your toaster. You can then tip the crumbs out. Always make sure that
your toaster has completely cooled down and is disconnected from the mains supply
before removing crumbs. Never use your toaster without the crumb tray fitted—always
replace the crumb tray before using your toaster.
WARRANTY
The warranty period for our products is 2 years, unless otherwise stated, starting from the
date of initial purchase or the date of delivery.
If you have any problems or questions, you can easily access our help pages,
troubleshooting tips, FAQ, and user manuals on our service site: https://sav.hkoenig.com.
By typing the reference name of your device in the search bar, you can access all available
online support, designed to best meet your needs.
If you still cannot find an answer to your question or problem, then click on "Did the answer
solve your problem?". This will direct you to the Customer Support Request Form, which
you can fill out to validate your request and get help.
WARRANTY CONDITIONS
The warranty covers all failures occurring under normal use, in accordance with the usage
and specifications in the user's manual.
This warranty does not apply to packaging or transportation problems during shipment of
the product by the owner. It also does not include normal wear and tear of the product, nor
maintenance or replacement of consumable parts.
EXCLUSION OF WARRANTY
- Accessories and wearing parts (*).
- Normal maintenance of the device.
- All breakdowns resulting from improper use (shocks, failure to comply with power supply
recommendations, poor conditions of use, etc.), insufficient maintenance or misuse of the
device, as well as the use of unsuitable accessories.
- Damage of external origin: fire, water damage, electrical surge, etc.
- Any equipment that has been disassembled, even partially, by persons other than those
authorized to do so (notably the user).
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