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Returns & exchanges
30 DAY RETURN POLICY
Heaters purchased directly from EnergyWise Solutions can receive
a refund of the total sales amount if the following conditions are met
within 30 days:
1. Product is in new condition�
2. Product is packed in the original manufacturers box and
packing material�
3. Original manuals and accessories are included in package�
EXCHANGES & WARRANTY
After 30 days from the purchase date, the buyer is responsible for
all freight/shipping charges associated with exchanges, refunds, or
warranty claims for the purchased product�
1-year limited warranty
The manufacturer warrants this product and included accessories
against defects in materials and workmanship under normal use for a
period of ONE (1) YEAR from the date of retail purchase by the original
end-user purchaser�
EXCLUSIONS AND LIMITATIONS
Install and operate the electric heater strictly in accordance with
1.
the provided instructions at all times� Unauthorized repairs,
alterations, willful abuse, accidents, or misuse of the product
will void this warranty�
2. This warranty is exclusive to the original owner, valid only if
the purchase was made through an authorized supplier of the
product, and is non-transferable�
3. The warranty is limited to repairing or replacing defective parts
in material or workmanship� This applies only if the said part(s)
have been exposed to normal conditions of use and service,
confirmed by the manufacturer's inspection.
4. The manufacturer may, at its discretion, fulfill warranty
obligations by refunding the wholesale price of the
defective part(s)�
5. Costs related to installation, labor, construction, transportation,
or any other associated expenses arising from defective part(s),
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