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RELIABLE CORPORATION LIFETIME
PRODUCT WARRANTY POLICY FOR
PRESSURIZED STEAM BOILER TANKS
Reliable Corporation ("Reliable") warrants to the original purchaser of the boiler noted above
from Reliable (the "Reliable Boiler Tank") that it will be free from defects in materials and
workmanship when utilized for normal use by the original purchaser only. Should the Reliable
Boiler Tank need replacement, Reliable will do so at no parts and labor cost to the original
purchaser, exclusive of shipping.
Subject to the conditions and limitations set forth below, Reliable will either repair or replace
any part of a Reliable Boiler Tank that proves defective by reason of improper workmanship
or materials. If the defective Reliable Boiler Tank is no longer available and cannot be repaired
effectively or replaced with an identical model, Reliable shall replace the defective Reliable
Boiler Tank with a current Reliable Boiler Tank of equal or greater value. Repaired parts or
replacement products will be provided by Reliable on an exchange basis, and will be either new
or refurbished to be functionally equivalent to new. If Reliable is unable to repair or replace a
Reliable Boiler Tank, it will refund the current value of that Reliable Boiler Tank at the time the
warranty claim is made.
This limited warranty does not cover any damage to a Reliable Boiler Tank that results from
improper installation, accident, abuse, misuse, unreasonable use, natural disaster, insufficient
or excessive electrical supply, abnormal mechanical or environmental conditions or any
unauthorized disassembly, repair or modification. This limited warranty does not extend to
any indirect, consequential or incidental damages that may be suffered by a user from the
use of a Reliable Boiler Tank, including without limitation, any liability for third party claims
for damage, and is limited to the amount paid by the original purchaser for the Reliable Boiler
Tank with respect to which this limited warranty protection applies. This limited warranty does
not apply with respect to products that have been altered or which are missing serial numbers
or for products not purchased directly from Reliable or a dealer authorized by Reliable to sell
the Reliable Boiler Tank.
This limited warranty is the only warranty that applies to the Reliable Boiler Tank, supersedes
any and all terms that may be contained in any other document or purchase order and may
not be altered or amended except expressly in writing by Reliable.
To obtain a repair or replacement under the terms of this warranty, please contact our
customer service group at 1 800 268 1649 or at support@reliablecorporation.com. You will be
required to submit an original receipt via fax or e-mail. The receipt must reflect that you are
the original purchaser, the product was bought directly from Reliable or from an authorized
Reliable dealer and that the warranty claim is being made in compliance with the terms set
out in this document or any subsequent document issued by Reliable in connection with this
policy. You will be issued a return authorization number (RA#) and asked to ship the defective
product together with proof of purchase and RA#, prepaid insured to the following address:
Reliable Corporation, 5–100 Wingold Ave, Toronto, ON M6B 4K7.
Freight collect shipments will be refused. The risk of loss or damage in transit will be borne
by the customer. Once Reliable receives the defective product, it will initiate the repair or
replacement process.
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