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Troubleshooting
Go through this section if you experience difficulty in operating the
PlayStation
2 console. Should any problem persist, call the PlayStation
®
service line at the number listed on your guarantee card for assistance.
Check the following items first:
• The console is turned on.
• The AC power cord is connected properly to the electrical outlet.
• The cables are correctly and securely connected.
Check also for the TV or monitor and other connected devices.
Picture
There is no picture on the TV screen.
, Check whether the =/1 (on/standby) indicator on the console front is lit in red. If
it is red, press the =/1 (on/standby)/RESET button to turn on the console (the =/
1 indicator will turn green).
, Switch the input mode of the TV (or VCR) as appropriate for the connector in
use on the console.
, Try using another compatible AV Cable. There may be a problem with the AV
Cable in use.
, Set "Component Video Out" to "Y Cb/Pb Cr/Pr" in the System Configuration
menu (
page 38) when connecting the console to the component AV inputs on
a TV. Use the supplied AV Cable (integrated audio/video) to make the setting,
and then connect to the TV using the Component AV Cable (for PlayStation
(sold separately).
, Check that the inserted disc can be played with the PlayStation
(
page 45).
50
Troubleshooting
Picture noise appears on the TV screen.
, Check that the disc is clean and does not have any scratches. If the disc is dirty,
clean it (
, If you move the console from a cold to a warm location, allow the console to
adjust to room temperature before use.
, If moisture condensation occurs, remove the disc and do not use the console for
®
several hours until the condensation evaporates (
, For some output connectors on a TV, the component video output setting needs
to be set. Check that the correct settings have been made (
, Some PlayStation
PlayStation
at the number listed on your guarantee card for assistance.
, Some TVs may experience a bouncing effect in their pictures when using the
PlayStation
"The disc could not be read" is displayed on the screen.
, Check that the disc is placed in the console with the label side facing up
(
page 15).
, Check that the disc is clean and does not have any scratches. If the disc is dirty,
clean it (
There is no picture or picture noise appears when playing a DVD.
, When playing a DVD, connect the console to the TV directly (
the video signal from the console is coming through a VCR to the TV, copy
protection on some DVDs may affect picture quality.
, If the console is connected to a TV or cable* that does not support progressive
scan (480p), no image will be displayed when you set "Progressive" to "On" in
the Control Panel. Clear the "Progressive" setting (
noise appears when using a TV that supports progressive scan (480p), also clear
the "Progressive" setting.
2)
®
* The Component AV Cable (for PlayStation
with progressive scan.
2 console
®
, A DVD-R or DVD-RW disc that is not finalised cannot be played on the
PlayStation
, See also "There is no picture on the TV screen" and "Picture noise
appears on the TV screen".
page 6).
format software titles may not perform properly on the
®
2 console. For more information, call the PlayStation
®
2 console. If this happens, connect the console to another TV.
®
page 6).
2) (sold separately) is compatible
®
2 console.
®
page 6).
page 38).
service line
®
page 10). If
pages 30, 40). If picture
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