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Troubleshooting
The smell of burning plastic or rubber. Possible causes: the device motor is
inside the housing under strong rubber materials to reduce noise and
vibration. The first few starts the parts of the device will be hot and emit an
unpleasant odor. Later on, the smell will disappear. Solution: It is recommended
to install the blender in a well-ventilated room.
The products are not well chopped. Possible causes: low mains voltage; too
much or too little food in the bowl; not enough water in the bowl. Solution: plug
the device into an outlet with a supply voltage of at least 220V, use a voltage
regulator; remove excess food from the bowl or add water to it.
The liquid pours over the edge of the blender bowl. Possible causes: too
much liquid. Solution: make sure that the amount of liquid does not exceed
the maximum level specified in the instructions.
Errors E1 and E2. Possible causes: large lid and/or blender cup is installed
incorrectly, with misalignment. Solution: remove the large lid and/or blender
bowl and reinstall them again.
Error E3. Possible causes: no liquid and/or food in the bowl, temperature
sensors turn off the device due to overheating. Solution: add liquid or food to
the bowl.
The blender heats up, the blade does not rotate. Possible causes: short
circuit. Solution: contact the service center.
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