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3. Do not pinch or trap the cables.
9
TROUBLESHOOTING
Problem
Possible cause
The handle is not
The bolts are not
in position.
engaged correctly.
The machine does
The battery ca-
not start.
pacity is low.
The bail switch is
defective.
The battery key is
not put in.
The machine cuts
The lawn is rough. Examine the mow-
grass unevenly.
The blade height is
not set correctly.
The machine does
Wet grass clip-
not mulch correct-
pings attach to the
ly.
deck.
The mulch plug is
missing.
The machine is
The grass is too
hard to push.
tall, or the blade
height is too low.
The grass catcher
and the blade
drags in thick
grass.
There is a high vi-
The blade is un-
bration in the ma-
balanced and
chine.
worn.
The motor shaft is
bent.
English
Problem
The machine stops
during mowing.
Solution
Adjust the height
of the handle and
make sure that the
knobs and bolts
are aligned cor-
rectly.
Charge the battery
pack.
* If you cannot find the solution to these problems, go to the
Replace the bail
service center.
switch.
Put in the battery
10
key.
Voltage
ing area.
No load speed
Move the wheels
Cut width
to a higher posi-
tion.
Cut height
Wait until the
Grass catcher capacity
grass dries before
Weight (without battery
mowing.
pack)
Install the mulch
Measured sound pressure
plug.
level
Increase the blade
Guaranteed sound power lev-
height.
el
Vibration
Empty the grass
clippings from the
Battery model
grass catcher.
Charger model
Replace the blade.
Double-insulated construc-
tion
1. Stop the mo-
IPX
tor.
2. Remove the
11
safety key and
battery pack.
(The full warranty terms and conditions can be found on
3. Disconnect the
Greenworks webpage)
power source.
4. Inspect for
The Greenworks warranty is 3 years on the product, and 2
damage.
years on batteries (consumer/private usage) from the date of
purchase. This warranty covers manufacturing faults. A faulty
5. Repair the ma-
product under warranty might be either repaired or replaced.
chine before
A unit that has been misused or used in other ways then
you start it
described in the owner's manual might be rejected for
again.
warranty. Normal wear, and wear parts are not considered as
warranty. The original manufacturer warranty is not affected
by any additional warranty offered by a dealer or retailer.
11
Possible cause
The blade height is
too low.
The battery pack is
out of power.
The grass clip-
pings attach to the
deck or the blade.
Operation temper-
ature of the ma-
chine is too high.
TECHNICAL DATA
48 V
3600 / min
410 mm
25-80 mm
50 L
39.7 lbs 18 kg
L
= 83 dB(A) , K = 3
PA
dB(A)
L
WA.d
＜ 2.5 m/s
G24B2 and other BAG series
G24X2C/ G24X2UC2 and
other CAG series
IPX4
WARRANTY
EN
Solution
Increase the blade
height.
Charge the battery
pack.
Remove the bat-
tery pack and
check the deck.
Cool the machine.
= 96 dB(A)
2
2
, K = 1.5 m/s
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