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This product earned the ENERGY STAR label by meeting strict energy efficiency guidelines set by the U.S. EPA. Room air
cleaners have demonstrated the potential for improving air quality and providing health benefits. EPA does not endorse
manufacturer claims regarding the degree to which a specific product will produce healthier indoor air. The energy
efficiency of this ENERGY STAR certified model is measured based on a ratio between the model's CADR for Smoke and
the electrical energy it consumes, or CADR/Watt.
TROUBLESHOOTING
PROBLEM
Unit will not operate
Reduced airflow
Reduced odor removal
Excessive noise
F-1 shows on the digital display after
filter replacement
Control Panel lights are off
Smart air purifier is not connecting
to the Homedics Home App
Air purifier not pairing with App
Air purifier not connecting to Wi-Fi
Amazon Alexa or Google Assistant
voice control not working
POSSIBLE CAUSE
• Unit is not plugged in
• Power button not pressed
• No power to unit
• True HEPA filter not installed correctly
• Base not installed correctly
• The grille may be blocked
• Prefilter needs to be vacuumed
• The True HEPA filter needs to be
replaced
• The True HEPA filter needs to be
replaced
• The unit is not level
• The replace filter indicator needs to
be reset
• Light ON/OFF selection
• Sleep setting
• Bluetooth
not turned on.
®
• Wi-Fi name and password not entered
• Not in pairing mode
• Wi-Fi network not entered correctly
• Password not entered correctly
• Not set-up properly
13
SOLUTION
• Plug unit in
• Press the power button to turn the
power on
• Check circuits, fuses, try a different
outlet
• Reinstall the True HEPA filter
• Reinstall the Base
• Check to make sure nothing is blocking
the grille and air outlet
• Vacuum the prefilter with the brush
attachment of your vacuum cleaner
• Replace the True HEPA filter
• Replace the True HEPA filter
• Place the unit on a flat, level surface
• Press and hold the fan button until F-1
turns off.
• Press the Light ON/OFF button to turn
lights on
• Press the fan button to select another
fan speed
• Make sure your phone has Bluetooth
turned on.
• Enter Wi-Fi name and password
• Press and hold the Light/Wi-Fi button
for 3-seconds to enter pairing mode.
You will hear a beep
• Enter Wi-Fi name
• Be sure the password is entered
correctly
• In the Homedics Home app tap "Me"
in the lower right-hand corner of
the screen. Select Alexa or Google
Assistant under Voice Assistants and
follow the in-app instructions.
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