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Problem or Issue
Bad audio and/or
video quality through
the IFP/CDE device
Possible Solutions
• Ensure the Wi-Fi network signal strength
is good.
• Use 5GHz channel. The allocated
bandwidth must be at least 10Mbps or
higher.
• The network status of Button and IFP/
CDE devices can be detected through the
one-key diagnosis function.
• SOP: Run the ViewBoard Cast program>
Click the "Setting" icon> Select "One-key
diagnosis"> Click "Start" on the One-Key
Diagnosis page.
• Restart vCast or vCastPro.
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