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6. TROUBLESHOOTING
EN
Problem
The appliance does not start.
The appliance does not dry the
air as it should.
The appliance makes a loud
noise when operating.
Frost appears on the coils.
Water on floor.
The
LED (auto defrosting
LED) flashes.
Solution
Make sure the mains plug is properly connected to the
mains.
Check the house fuse/circuit breaker box.
The appliance reaches the preset humidity level, or the
tank is full.
The tank is not placed in the proper position.
Enough time is needed to remove the moisture.
Make sure there are no curtains, blinds or furniture
blocking the front or back of the appliance.
The humidity level is set low.
Check that all doors, windows and other openings are
securely closed.
Room temperature is too low, below 5°C (41°F).
There is a kerosene heater or something giving off water
vapour in the room.
The air filter is clogged.
The appliance is tilted instead of being upright as it
should be.
The floor surface is not level.
This is normal. The appliance has auto defrosting
feature to remove frost buildup.
The drainage tube connection is loose.
The drainage opening cover is not replaced while using
the tank to collect water.
The room temperature sensor error, or evaporator
temperature sensor error. Unplug the appliance and
check for any obstruction, then re-plug the appliance. If
the error still repeats, call your retailer for service.
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