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WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?
Problems
Appliance does not
work
The appliance stopped
while in use
Excessive vibrations
Leak or overflow from
the lid
Leak from the bottom of
the blender jug
Causes
The plug is not connected.
The blender jug is not
positioned correctly on the
motor unit or the jug and lid
are correctly in place and are
not locked onto the motor unit.
Appliance, keypboard or
program not responding
In case of overheating
Overload or overheating
The product is not placed on a
flat surface.
Volume of ingredients is too
high.
The silicon gasket (D) is missing
or not correctly positioned.
Volume of ingredients is too
high.
The lid is not correctly
positioned.
Deterioration of the
watertightness of the
appliance.
5
Solutions
Connect the appliance to a
socket with the same voltage
as indicated on the rating
plate of the appliance.
Check that the blender jug
and the lid are positioned
properly on the motor unit as
explained in the instructions.
Unplug the appliance, wait for
1 minute and plug in again.
Switch the appliance off using
the power button, unplug
and leave it to cool down for
approx.15-20 minutes.
Switch the appliance off using
the power button, unplug
and leave it to cool down for
approx.15-20 minutes.
Reconnect the appliance to
the power supply and resume
blending.
Place the appliance on a flat
surface.
Reduce the quantity of
ingredients processed.
Place the silicone gasket
correctly on the motor unit.
Reduce the quantity of
ingredients processed.
Place the lid correctly on the
blender jug.
Caution : the blades are not
removable.
Contact the consumer service,
see contact information in the
warranty leaflet.
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