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Troubleshooting
switch back to the Auto-On mode to continue shredding. Repeat steps if needed.
2) With stubborn situations where the reverse function does not help, you may loosen the jammed
paper with shredder oil (cooking oil is acceptable, nothing aerosol). Start by drizzling oil into
the feed slot where the paper is jammed. Let it soak for about 30 minutes to completely
saturate. Return the shredder back to Auto-On mode. If required, an index card or a rigid
sheet of cardstock (old greeting card or folded file folder) can be fed into the shredder to
help push the jammed paper through.
Power switch in auto position
Use thick paper stock or greeting card
to push the jam through
The shredder is constantly running while in "Auto (On)" mode.
1) It is possible that the activation sensor, which starts the shredder, has become blocked with
paper. Insert an index card or any rigid sheet of cardstock (old greeting card or folded file
folder), directly in the center of the feed slot, while applying force to help push the jammed
paper through. This will usually clear any paper blocking the activation sensor and feed slot.
2) The activation sensor is being triggered by dust, debris, or oil. A cotton swab may be used
to clean the sensor. DO NOT USE CANNED AIR. The activation sensor of the shredder is lo-
cated around the center of the feed slot.
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