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Removing Stubborn Residue
When food is burned on the cookware, a stubborn black residue may remain. If
regular cleaning does not loosen it, soak in hot water and 1 tbsp. of non-lemon
detergent for 15 minutes. Allow the water to become lukewarm before you drain and
rinse. Wipe with a plastic spatula or nonabrasive sponge to loosen residue. Repeat if
necessary.
Any other servicing should be performed by an authorized service representative.
Troubleshooting
PROBLEM
The appliance does not
work
Food is not cooked
Food did not shred
Frequently Asked Questions
Can I use any type of pan to cook in my PowerXL
No. Only use the Cooking Pot that comes with the appliance.
Does the appliance get hot?
The appliance gets hot during use and stays hot for a while after use. Orient the glass lid so
the steam vent hole is in the back. Do not place your hand above the steam vent hole. Avoid
touching the appliance with your bare hands during and after use. Use oven mitts or potholders
when handling food or parts of the appliance when hot.
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POSSIBLE CAUSE
The appliance is not plugged in.
You have not turned the
appliance on by setting the
cooking time and temperature.
The appliance is plugged into a
shared outlet.
The Cooking Pot is overloaded.
The temperature is set too low.
Food is not tender enough.
Stirring needs more time.
SOLUTION
Plug the Power Cable into a wall
socket.
Select a preset and then press the
START/STOP Button to begin the
cooking process.
The appliance must be the only item
plugged into the outlet.
Use smaller batches for more even
cooking.
Raise temperature and continue
cooking.
Shred by hand this time and next
time adjust recipe to increase
cooking time. The temperature
may also need to be increased
depending on the food item.
Allow at least one hour of stirring on
STIR HIGH once food is tender.
™
™
StirMax
Multi-Cooker?
8/22/24 3:06 PM
8/22/24 3:06 PM
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