en Troubleshooting
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault
The appliance is not cooling,
the displays and lighting
light up.
The LED lighting does not
work.
The temperature differs
greatly from the setting.
The base of the refrigerator
compartment is wet.
34
Cause
Showroom mode is switched
on.
Different causes are pos-
sible.
Different causes are pos-
sible.
The condensation channel
or drainage hole are
blocked.
Troubleshooting
"Carry out the appliance self-test."
▶
→ Page 36
a Once the appliance self-test has
ended, the appliance switches to
normal operation.
Call customer service.
▶
The customer service number can
be found in the enclosed customer
service directory.
"Switch off the appliance."
1.
→ Page 30
"Switch the appliance back on after
2.
five minutes." → Page 30
If the temperature is too
‒
warm, check the temperature
again after a couple of hours.
If the temperature is too cold,
‒
check the temperature again
on the following day.
"Clean the condensation channel
▶
and the drainage hole." → Page 33