Commonly Asked Questions - Kinetico Mach Série Guide D'utilisation

Commonly Asked Questions

There has been a drop in my home's water pressure. What can be the cause?
A reduction in your home' s water pressure can indicate that it is time to change
your filter. See pages 10 and 11 for instructions on changing the filter. If you do
not have a filter with your system or changing the filter has no effect, contact your
local, authorized Kinetico dealer.
My system seems to be regenerating more frequently. Is this normal?
Remember, your Kinetico system is demand-operated, adjusting automatically to
your water usage. If you do not think that your water usage has increased due to
extra house guests, additional laundry or some other reason, check for any leaky
plumbing, dripping faucets or running toilets; all of which can contribute to
more frequent regenerations.
My water doesn't seem soft. how can I be sure that my system is regenerating
properly?
Be sure that the water supply to the softener is not by-passed. Follow the
instructions on page 12 to manually regenerate the softener tanks. If the unit
does not begin advancing to the next regeneration automatically, please contact
your local, authorized Kinetico dealer for further assistance.
I can hear my Kinetico system running or regenerating during the day. My old
softener only used to run at night. Is this normal?
Single tank, electric water softeners tend to be set to regenerate at night because of
the unavailability of soft water during the regeneration process. Unlike traditional
water softeners, Kinetico systems operate on demand based on your water usage,
without timers or electronics. So your system regenerates whenever necessary,
at any time of day. And Kinetico' s twin tank design allows one tank to provide
treated water while the other regenerates, so you'll never be without soft water.
how will I know when it is time to add salt?
Lift the lid of the brine tank to check the level of salt. If you can see water, it is time
to add salt. You can add salt anytime there is enough room to accommodate at least
one bag. However, keep in mind that keeping the brine tank completely full of
salt can contribute to salt bridging (see page 13).
1
Is it OK to drink soft water?
Yes, soft water is OK for drinking and cooking. If your softener regenerates with
sodium chloride (salt), keep in mind that there will be a small amount of sodium
added to the softened water (see page 18). People who are on sodium-restricted
diets should consider the added sodium as part of their overall sodium intake.
For the highest quality drinking water possible, a Kinetico reverse osmosis drink-
ing water system will remove as much as 98 percent of total dissolved solids from
your water.
If at any time you feel your Kinetico water system is not operating properly,
put the system in by-pass and call your local, authorized Kinetico dealer.
To assure that the barium and radium reduction capability of the system is main-
tained, make sure the system is working effectively. Soft water indicates that
the reduction of contaminants will occur as expected. Contact your local dealer
for information and directions for the procedure to test your water hardness.
— • —
1