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Trouble Shooting & Cautions
•If you have any questions and/or problems, please contact the retail store you
purchased this fountain.
•If your pump fails to run
• Check the circuit breaker or try a different outlet to make sure the pump is If your
pump fails to run receiving electrical power.
• Check the pump discharge and tubing for any kinks and/or obstructions
• Any buildup obstructing the water flow can be flushed with a garden hose
• Check the rotor by removing the front cover & plate to access the impellor
area.Turn the rotor and make sure that the rotor is not jammed or broken.
• If your pump "spews"
• Check the water level to make sure the pump is completely submerged and there if
enough water in the basin to operate your fountain. Not having enough water will
cause your pump to spew.
• If your pump is making abnormal loud noises
1.Disconnect the pump from the electrical power and remove front cover.
2. Carefully grip the impeller and gently pull the impeller/rotor assembly out of
the pump housing.
3.Rinse the impeller/rotor assembly and clean the cavity with clean water. If
breakage or damage is found, contact your local retailer for part.
Fountain Care
• We recommend using PPL102's all-natural cleansing formula to eliminate foam,
lime scale, and calcium buildup; fight mineral deposits; leave water crystal clear;
help prevent staining; remove organic contaminants; and treat discolored water.
This formula will help prevent pump damage due to hard water build up.
Caution
•Always unplug the pump and transformer from the power supply before cleaning &
handling.
•Uses with clean water only, do not place the fountain and/or parts in any other
liquid.
•Periodically change water & clean the pump to keep free from microorganisms.
•Disconnect and store the unit in a dry place if not in use for extended periods of
time.
• Do not lift, carry, or pull the pump by the power cord.
• NEVER LET THE PUMP RUN DRY.
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