Troubleshooting - ECOVACS ROBOTICS WINBOT950 Mode D'emploi

6. Troubleshooting

NO. Malfunction
Remote Control
1
does not work
Status Indicator
Light flashes BLUE
2
after the product is
placed on the glass
18
EN
Possible Causes
WINBOT is cleaning. When
WINBOT is cleaning, only the
START/PAUSE Button works on
the Remote Control.
The Remote Control is not
paired with WINBOT.
WINBOT arrives from the factory
paired with its Remote Control.
If the Remote Control becomes
un-paired or is replaced, it can
be re-paired.
The batteries are not installed in
the Remote Control or need to
be changed.
If the Remote Control does not
work and the Status Indicator
Light flashes RED, WINBOT
may need to be reset.
The Cleaning Pad is attached
incorrectly and is covering the
Squeegee or the Edge Detection
Sensors.
Edge Detection Sensor
malfunction.
Fan malfunction.
Glass is too dirty for WINBOT to
adhere properly.
Solutions
Pause WINBOT by pressing the
START/PAUSE button on the robot
or Remote Control. Other buttons
on the Remote Control will function
when WINBOT is paused.
Power ON WINBOT. At the same
time, press and hold START/PAUSE
Button on WINBOT and Pairing
button on the Remote Control.
Paring is complete when START/
PAUSE Button blinks RED, BLUE
and GREEN.
Install or replace the batteries in the
Remote Control.
Reset WINBOT by pressing the
RESET Button on the Remote
Control.
Remove the Cleaning Pad and re-
attach it making sure it is placed
exactly within its Velcro area and
does not cover the Squeegee or the
Edge Detection Sensors.
A. Remove the Cleaning Pad and
re-attach it making sure it will not
cover or affect the Edge Detection
Sensors.
B. Clean the Edge Detection
Sensors as described in section 4.
C. If the problem persists, please
contact Customer Service.
A. Clean the Fan as described in
section 4.
B. If the problem persists, please
contact Customer Service.
Clean a small area on the glass before
use and place WINBOT there, or clean
the window by hand first and use
WINBOT for regular cleaning after that.
* WINBOT is intended to be used for
maintenance cleaning on common.
The product is not designed to replace
heavy-duty or first time cleaning.