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Replacing The Wire Rope
!
!
WARNING
Never Substitute a heavier or lighter wire rope. Never use rope made of any other materials other than wire or
approved synthetic winch rope.
Use only Galvanized Wire Rope.
Maintenance & Repair
!
!
WARNING
Before each use, check mounting bolts for tightness, inspect cable for damage. Inspect remote control assembly for any damage. Periodically use a clean, dry towel
to remove dirt and debris from winch housing.
Lubrication: The gear box is permanently lubricated. Do not attempt to disassemble the gear box. This will void your warranty.
Troubleshooting
If a problem arises, call Keeper
Symptom
Motor will not operate or runs
in one direction only
Motor runs extremely hot
Motor runs but with insufficient
power or line speed
Motor runs but drum does not turn
Winch runs backwards
For replacement parts contact KEEPER
800-533-7372 or email us at keeperwinches@hamptonproducts.com
©2014 Hampton Products International Corp.
322 Main St.
Willimantic, CT 06226
800-533-7372
www.keeperwinches.com or keeperwinches@hamptonproducts.com
999-01000_KU60032_REVA 01/14
7
Winch Customer Service at 800-533-7372 or keeperwinches@hamptonproducts.com.
®
Possible Causes
1. Broken wires or bad battery connection
2. Switch inoperative
3. Damaged winch
4. Damaged solenoid
5. Circuit breaker malfunction
1. Long period of operation
2. Damaged during operation
1. Weak/Low battery
2. Battery to Winch wire too long
3. Poor battery connection
4. Poor ground
5. Damaged motor
Clutch not engaged
1. Battery wires reversed
2. Switch wires reversed
3. Switch installed incorrectly
Winch Customer Service at
®
THIS PRODUCT IS NOT INTENDED FOR LIFTING / HOISTING
Winch Drum
FIGURE 13
Corrective Action
1. Check for poor connection(s) and that all wiring is tight and clean
2. Check that switch wires are connected properly to the solenoid
3. Replace or repair
4. Replace solenoid
5. Replace circuit breaker
1. Allow to cool
2. Replace or repair
1. Recharge or replace battery. Check charging system.
2. Use only supplied wires. If increase in length is needed, drop
down wire size to 2 or 3 AWG.
3. Check battery terminals for corrosion. Clean as required.
4. Check and clean connections
5. Replace or repair
Engage clutch
1. Recheck wiring
2. Recheck wiring
3. Check switch installation
LIMITED LIFETIME WARRANTY: Hampton Products International Corporation Warrants product according
to provisions below: Mechanical components are warranted for lifetime of the winch to be free from de-
fects of material and workmanship. Electrical components are warranted for 1 year to be free from defects
of material or workmanship. If a defect in material or workmanship occurs, call 800-533-7372 for instruc-
tions on how to have the Product repaired or replaced. This Warranty applies only to the original Purchaser/
Consumer of the Products from the date of purchase of the Product. Defective Products returned become
property of the manufacturer. Limitations on the Warranty: The following limitations apply to the Warranty:
(a) The Warranty applies only to Products which are defective in material or workmanship. This Warranty
does not cover normal wear and tear. The Warranty does not cover service or labor charges which are in-
curred in removing or replacing any Product. (b) The Warranty does not cover the winch finish or wire rope.
Accordingly, the manufacturer will not replace, repair or refinish any Products if the finish on the Product
is worn in any manner. (c) The Warranty does not extend to Products which are damaged or which fail as
a result of the Product being abused, neglected, or misused in any manner, or as a result of any accident,
or which are misapplied, overloaded, improperly installed, or altered in any manner by anyone other than
the manufacturer its agents or representatives.
Obligations of Purchaser/Consumer. To obtain the benefits of the Warranty, The Purchaser/Consumer
must return the defective Product(s), freight prepaid together with proof of purchase within the warranty
period from the date of purchase to Hampton Products or an authorized service center.
Legal Rights and Limitations of Purchaser/Consumer. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS AND YOU ALSO MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ANY
PRODUCT SHALL BE LIMITED TO TERMS OF WARRANTY FROM THE DATE OF PURCHASE AT RETAIL
TO THE ORIGINAL PURCHASER. SOME STATES DO NOT ALLOW LIMITATIONS
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