4. Maybe the MAC address filtering is open. Please turn it off.
5. Ensure steady enough network.
Q: How many control methods are available for this device?
A: 3 control methods available, including Wi-Fi & LAN control and "eWeLink Remote"
Control.
Q: How to check whether this device is offline?
A: There is prompt of offline device in the device home page in eWeLink app when this
device is offline.
Q: What new features can be accessed during this device is in "eWeLink Remote" remote
control?
A: In this mode, it is available to adjust the brightness, color temperature and color, even
you can control this device via Bluetooth or "eWeLink Remote" remote control.
Warranty Conditions
A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you
need repair or other services during the warranty period, contact the product seller
directly, you must provide the original proof of purchase with the date of purchase.
The following are considered to be a conflict with the warranty conditions, for
which the claimed claim may not be recognized:
Using the product for any purpose other than that for which the product is intended
•
or failing to follow the instructions for maintenance, operation, and service of the
product.
Damage to the product by a natural disaster, the intervention of an unauthorized
•
person or mechanically through the fault of the buyer (e.g., during transport,
cleaning by inappropriate means, etc.).
Natural wear and aging of consumables or components during use (such as
•
batteries, etc.).
Exposure to adverse external influences, such as sunlight and other radiation or
•
electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage,
electrostatic discharge voltage (including lightning), faulty supply or input voltage and
inappropriate polarity of this voltage, chemical processes such as used power
supplies, etc.
If anyone has made modifications, modifications, alterations to the design or
•
adaptation to change or extend the functions of the product compared to the
purchased design or use of non-original components.
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