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Troubleshooting
Whenever the appliance fails to work, check for a solution from the following list before calling for Assistance.
Problem:
The dishwasher does not start or
cannot be controlled.
The door won't close.
No water drains out from the
dishwasher.
The dishwasher makes excessive
noise.
The dishes and glasses are covered
in a white film or limescale deposits.
The dishes and glasses are streaked
or have a bluish tinge.
The crockery has not been dried
properly.
The dishes are not clean.
The dishwasher does not take any
water in - Tap shut-off alarm
(beeps are heard and H appears for
some minutes on the display)
(the ON/OFF indicator light flashes and
number 6 appears on the display).
*
Only available in selected models.
Possible causes / Solutions:
• Switch off the appliance by pressing the ON/OFF button, switch it back on after approximately
one minute and reset the program.
• The appliance has not been plugged in properly.
• The dishwasher door has not been shut properly.
• The lock was released. Strongly push the door until a "clacking" noise is heard.
• The dishwasher cycle has not yet finished.
• The water inlet hose is bent (see Installation).
• The drain duct is blocked.
• The filter is clogged up with food residues.
• The dishes are rattling against each other or against the sprayer arms.
• Excessive foam presence: the detergent has not been measured out correctly or it is not
suitable for use in dishwashers. (see Start-up and use).
• The level of the refined salt is low or the dosage setting is not suited to the hardness of the
water (see Rinse aid and salt).
• The lid on the salt dispenser is not closed properly.
• The rinse aid has been used up or the dosage is too low.
• The rinse aid dosage is too high.
• A wash cycle without a drying programme has been selected.
• The rinse aid has been used up or the dosage is too low (see Rinse aid and salt).
• The rinse aid dispenser setting is not high enough.
• The crockery is made from non-stick material or plastic.
• The racks are overloaded (see Loading the racks).
• The crockery has not been arranged well.
• The sprayer arms cannot move freely.
• The wash cycle is too gentle (see Wash cycles).
• Excessive foam presence: the detergent has not been measured out correctly or it is not
suitable for use in dishwashers. (see Start-up and use).
• The lid on the rinse aid compartment has not been shut correctly.
• The filter is dirty or blocked (see Care and maintenance).
• The refined salt level is low (see Rinse aid and salt).
• There is no water in the mains supply.
• The water inlet hose is bent (see Installation).
• Turn on the tap and the appliance will start after a few minutes.
• The appliance lock has been activated because no action was taken when the beeps sounded.
Switch off the machine using the ON/OFF button, turn on the tap and switch the machine back
on after a few seconds by pressing the same button. Re-program the appliance and restart the
wash cycle.
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