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Troubleshooting
Problem
Has a bad odor.
Is too noisy.
Does not have
a smoothly
rotating nozzle.
Water won't
pump out of the
dishwasher.
Has a bent
upper rack
after dishes are
loaded.
50
English
DW9900R_DD68-00209B-05_EN.indd 50
Possible cause
Water was left over from
an incomplete cycle.
The Drain Hose is
obstructed.
The dishwasher is not
used daily or soiled dishes
are left in unit too long.
Sound is generated when
the dispenser cover is
open and the drain pump
is operating in an early
stage.
The dishwasher is not
level.
Foreign material (a screw,
a plastic piece) is in the
pump chamber.
There is a 'chopping'
sound because a nozzle
is bumping against the
dishes.
Nozzle holes are clogged
with food particles.
The nozzle is blocked by
a dish or pot and cannot
rotate.
The drain is clogged.
The dishes are not loaded
properly.
Solution
• Clean the dishwasher by running the
Self Clean cycle with the dishwasher
empty and no detergent.
• Contact a qualified service technician to
remove any obstruction from the drain
hose.
• With the dishwasher empty and no
detergent, place a glass with 8 ounces
of vinegar upright into the lower rack,
and then run a Self Clean cycle.
• This is normal operation.
• Ensure the dishwasher is level.
• Contact a qualified service technician to
remove foreign material from the pump
chamber.
• Rearrange the dishes.
• Clean the nozzle holes. (See page 42.)
• After placing the dishes into the racks,
rotate the nozzles by hand to check
whether any of the dishes interfere
with them.
• Clean the drain pump by removing the
drain-pump cover. (See page 45.)
• Load your dishes as recommended. (See
page 21.)
2021-07-13
6:51:30
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