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14 Install and activate a new AquaClean water filter in the water tank (see 'Activating the AquaClean
water filter (5 min.)').
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When the descaling procedure is finished, the AquaClean light flashes for a while to remind you
to install a new AquaClean water filter.
Tip: Using the AquaClean filter reduces the need for descaling!
What to do if the descaling procedure is interrupted
You can exit the descaling procedure by pressing the on/off button on the control panel. If the
descaling procedure is interrupted before it is completely finished, do the following:
1 Empty and rinse the water tank thoroughly.
2 Fill the water tank with fresh water up to the Calc / Clean level indication and switch the machine
back on. The machine will heat up and perform an automatic rinsing cycle.
3 Before brewing any drinks, perform a manual rinsing cycle. To perform a manual rinsing cycle, first
dispense half a water tank of hot water by repeatedly tapping the hot water icon (Fig. 14) and then
brew 2 cups of pre-ground coffee without adding ground coffee.
If the descaling procedure was not completed, the machine will require another descaling
procedure as soon as possible.
Ordering accessories
To clean and descale the machine, only use the Philips maintenance products. These products can be
purchased from your local retailer, from the authorized service centers or online at
www.philips.com/parts-and-accessories. To find a full list of spare parts online, enter the model
number of your machine. You can find the model number on the inside of the service door.
Maintenance products and type numbers:
- Descaling solution CA6700
- AquaClean water filter CA6903 (Fig. 46)
- Brew group grease HD5061
- Coffee oil remover tablets CA6704
Troubleshooting
This chapter summarizes the most common problems you could encounter with the machine. Support
videos and a complete list of frequently asked questions are available on www.philips.com/coffee-
care. If you are unable to solve the problem, contact the Consumer Care Center in your country. For
contact details, see the warranty leaflet.
Warning icons
Warning
Solution
icon
The 'water tank empty' light is on
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The water tank is almost empty. Fill the water tank with fresh water to the
maximum level indication.
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The water tank is not in place. Place back the water tank.