Samsung HW-Q995D Guide De L'utilisateur page 5

Connecting via Wi-Fi (Wireless
Network)
• To connect a Soundbar to a mobile device via a
wireless network (Wi-Fi), the SmartThings app is
required.
1. Connect your mobile device (smartphone, tablet, etc.)
to the Wi-Fi network the TV is connected to.
2. Install and launch the SmartThings app on your
mobile device (smartphone, tablet, etc.).
3. Follow the instructions in the app screen on the
mobile device to connect the Soundbar to your Wi-Fi
network.
06 TROUBLESHOOTING
Before seeking assistance, check the following.
Soundbar does not turn on.
• Check whether the power cord of the Soundbar is
correctly inserted into the outlet.
When the subwoofer or surround sound speakers are
not automatically connected
1. Turn off the Soundbar main unit.
2. Press and hold ID SET on the rear of the subwoofer
and surround speakers for at least 5 seconds.
Rear of Subwoofer
5 sec
Rear of the Left and Right
Surround Speakers
5 sec
"Blinking blue fast"
"Blinking blue fast"
ENG - 5
3. Press the Up button on the remote control for
5 seconds.
5 sec
4. Check if the LINK LED is solid blue (connection
complete).
• The LINK LED indicator stops blinking and glows
a solid blue when a connection is established
between the Soundbar and the Subwoofer,
surround speakers.
Soundbar works erratically.
• After removing the power cord, insert it again.
• Try again after initializing the product.
• If there is no signal, the Soundbar automatically
turns off after a certain period of time. Turn on the
power.
Remote control does not work
• Point the remote directly at the soundbar.
• Replace the batteries with new ones.
The Soundbar indicator turns solid red.
• The microphone is turned off.
Turn on the microphone.
Sound is not output from the soundbar.
• The volume of the Soundbar is too low or muted.
Adjust the volume.
• When any external device (STB, Bluetooth device,
mobile device, etc.) is connected, adjust the volume
of the external device.
• For sound output of the TV, select Soundbar.
(Samsung TV: Home ( ) → Menu → Settings (
→ All Settings ( ) → Sound → Sound Output →
Select Soundbar)
• Remove the cable from the Soundbar and then
reconnect it.
Sound is not output from the subwoofer or the
surround speakers.
• Check whether the LED on the rear of the
Subwoofer and Surround Speakers lights in blue.
Reconnect it when the blue LED blinks or the red
LED lights.
ID SET
)