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Troubleshooting
Checkpoint
Problem
The product does not turn
on.
The product does not
operate.
The product makes sounds.
The control panel does not
work.
The product vibrates.
The Refill Tank is empty after
one use.
Steam or air is coming out
from the door.
Operation time continues to
increase.
44
English
Untitled-3 44
• Tap
to turn the product on.
• Make sure the power cord is properly plugged in.
• Make sure the circuit breaker is on.
• Make sure the power cord is plugged into a power outlet rated for
this product.
• Make sure the door is closed, and then tap
• If you hear water flowing or boiling sounds, the product is preparing
for a steam process. This is normal.
• Make sure Child Lock is off.
• The product may not operate if you have used any liquid other than
water. Please contact a Samsung service center.
• The product may generate sounds when the compressor operates.
This is normal.
• The product may generate sounds when it circulates air. This is
normal.
• The product may generate sounds before and during a steam
process. This is normal.
• The product may generate sounds to pump out and drain the water.
This is normal.
• When opening the door, sounds may come from the Refill Tank when
the water is flowing through the pipe. This is normal.
• If noises become louder, contact a Samsung service center.
• After plugging in the product, wait for a moment and try again. The
control panel will respond 10 seconds after the power cord has been
plugged in.
• Clean the control panel and try again. If the problem continues,
contact a Samsung service center.
• Make sure the product is installed on a solid, level surface.
• Make sure the product is level.
• The product consumes more water the first time the product is used.
This is normal.
• Make sure there are no items caught in the door.
• Make sure the door is properly closed.
• Wet items may take longer to dry. Operation time can increase
depending on the quantity and moisture level of the items.
Action
.
2023-06-21( )
6:20:17
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