Error code
Error message
F03
"LOW VOLTAGE"
F04
"HIGH VOLTAGE"
F05
"OVER CUR-
RENT"
"NO HALL-SEN-
F06
SOR LENGTH"
"NO HALL-SEN-
F07
SOR ARM"
"TRAVEL MOTOR
F08
OVERLOADED"
"DEPTH MOTOR
F09
OVERLOADED"
F10
"BLADE JAM"
F11
"GROUND FAULT
OR NO SAW
HEAD"
F12
"NON-COMPATI-
BLE SAW UNIT"
F13
"NO CONTACT
CHECK CAN-CA-
BLE"
F14
"NO RADIO CON-
TACT"
F15
"NO DSP RE-
SPONSE"
Troubleshooting - PRIME tools
Error code
Error message
There is current over-
F0101
load.
16
Possible fault
There is low voltage supply
to the product.
There is high voltage sup-
ply to the product.
There is current overload to
the saw motor.
There is fault on the HALL-
sensor board for travel
movement.
There is fault on the HALL-
sensor card for depth
movement.
There is current overload
on the travel motor.
There is current overload in
the depth motor.
The blade can not rotate.
There is incorrect ground of
the product/saw or there is
no saw unit connected to
the product.
The incorrect saw unit is
connected to the product.
There is no connection sig-
nal between the product
and the remote control.
There is no radio signal be-
tween the remote control
and the product.
There is internal error in
the power unit.
Possible faults
There is current overload to the
tool in operation.
Possible solution
Examine the voltage during operation. Make sure
that all 3 phases are energized. Make sure that the
products supply cables have sufficient cable area.
Examine the voltage during operation. This mes-
sage usually shows when the product is supplied
by a generator.
Make sure that the power cord is installed correctly
and that it is not damaged.
Speak to your servicing dealer.
Speak to your servicing dealer.
Turn the dial to the 0 position to reset the product.
If the error message occurs again, the diamond
tool is not sharp or the saw carriage is not adjusted
correctly. Clean the rails and lubricate the gears. If
the error message stays, speak to your servicing
dealer.
Turn the dial to the 0 position to reset the product.
If the error message occurs again, the diamond
tool is not sharp. If the error message stays, speak
to your servicing dealer.
Remove the blade from the cut and start the prod-
uct again.
Do a check of the electrical connection to the prod-
uct. Make sure that the saw unit is connected to
the product. If the error message stays, speak to
your servicing dealer.
Connect a compatible saw unit to the product.
Replace the CAN bus cable.
Make sure that the product is in operation and that
the green light is on. If the error message stays,
speak to your servicing dealer. The product can be
used with the CAN bus cable connected between
the product and the remote control.
Speak to your servicing dealer.
Possible procedure
Speak to your servicing dealer.
967 - 002 - 11.06.2021