REPAIRS
IMPORTANT: If you observe any reduction in your
vacuum's performance, always switch it off using
the On/Off pedal before checking.
If your vacuum cleaner won't start
• There is no power supply. Check that the appliance is
plugged in correctly.
If your vacuum cleaner won't suck
• The hose or an accessory is blocked: unblock the accessory
or hose.
• The cover isn't closed properly: check the positioning of the
bag, the bag support and the filter cartridge, and then close
the cover again.
If your vacuum cleaner loses power, functions noisily,
whistles
• An accessory or the hose is partially blocked: unblock the
accessory or hose.
• The bag is full or saturated with fine dust: replace the
Wonderbag* (17a) or empty the textile bag* (17b).
• The filtration system is saturated:
- (H)EPA* filter cartridge: change the (H)EPA* filter cartridge
(ref. ZR004801*) and replace in its compartment or clean the
(H)EPA* filter cartridge (ref. RS-RT3734*) according to
instructions.
- Microfilter*: remove the microfilter (16a) and replace it with
a new one (Ref RS-RT3735).
• The mechanical power regulator (19c) vent is open: close the
vent.
GUARANTEE
• This product has been designed for domestic use only. Any
commercial use, inappropriate use or failure to comply with
the instructions, the manufacturer accepts no responsibility
and the guarantee will not apply.
*Depending on model: equipment specific
to certain models or optional accessories.
If the dust bag full indicator stays red
• The bag is saturated: replace the Wonderbag* (17a) or empty
the textile bag* (17b).
If the cover doesn't close (effect of the detector 14)
• Check that there is a (H)EPA* filter cartridge (15a or 15b) or a
microfilter cartridge* (16) and/or their correct positioning.
If the nozzle is difficult to move
• Reduce the power by opening the mechanical power
regulator on the handle (18b or 19b)* or by moving the electric
power regulator (9) towards the MIN position.
• Check that the nozzle position (22 or 23)* is appropriate for
the floor surface:
- for rugs and carpets, use the nozzle with the brush in the
retracted position,
- for parquet and smooth flooring, use the nozzle with the
brush out.
If the power cord will not rewind completely
• The power cord slowed down as it rewound: pull the cord out
again and press the power cord rewind pedal again.
If a problem persists, take your vacuum cleaner to your
nearest Rowenta Approved Service Centre or contact
Rowenta customer services.
• Read the instructions carefully before using your appliance
for the first time: any use that does not comply with the
instructions will release Rowenta from any responsibility.
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EN