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TROUBLESHOOTING
Problem
Pulsating or
Your refrigerator is designed
High-Pitched
to run more efficiently to keep
Sound
your food items at the desired
temperature. The high efficiency
compressor may cause your
new refrigerator to run longer
than your old one, but it is still
more energy efficient than
previous models. While the
refrigerator is running, it is
normal to hear a pulsating or
high-pitched sound.
Doors will not
Food packages are blocking the
close correctly or
door open.
pop open.
Ice bin, crisper cover, pans,
shelves, door bins, or baskets
are out of position.
The doors were removed during
product installation and not
properly replaced.
Refrigerator is not leveled
properly.
Doors are difficult
The gaskets are dirty or sticky.
to open.
Door was recently closed.
Refrigerator
Leveling legs are not adjusted
wobbles or
properly.
seems unstable.
Floor is not level.
Lights do not
LED interior lighting failure.
work.
Refrigerator has
The Air Filter may need to
an unusual odor.
be set to the MAX setting or
replaced.
The interior of
The refrigerator is located near a
the refrigerator
fire source, such as a fireplace,
is covered with
chimney or candle.
dust or soot.
Possible Causes
Solutions
Normal Operation
Rearrange food containers to clear the door and
door shelves.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the Using Your Refrigerator section
for more information.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles
and Doors section.
See Door Alignment in the Refrigeration
Installation section to level refrigerator.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create
a vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Refer to the Leveling and Door Alignment section.
It may be necessary to add shims under the
leveling legs or rollers to complete installation.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by a
qualified technician.
Set the Air Filter to the MAX setting. If the odor
does not go away within 24 hours, the filter may
need to be replaced. See the Replacing the Air
Filter section for replacement instructions.
Make sure that the refrigerator is not located
near a fire source, such as a fireplace, chimney or
candle.
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