Troubleshooting
If you have problems with your cleaner, follow the troubleshooting steps below to restore
performance. Note: turn off the power before making any repairs.
Problem
Unable to clean garbage
Garbage flows out of the
front transparency
Rubbish is leaking out of
the filter bag
The handle / telescopic link
cannot be assembled co-
rrectly
The cleaner cannot be char-
ged.
Possible causes
The battery is low
Impeller clogging
Impeller damage
The filter is full
There is too much garbage
in the filter element
Anti pour blade damage
The garbage is too full
The filter bag is damaged
V-clip damaged
Battery damage.
The charging cable is not fu-
lly connected to the external
adapter and the robot.
The external adapter is
broken.
Solution
Please recharge.
Turn off the cleaner and
check the impeller to remo-
ve the garbage. If neces-
sary, contact your dealer for
further instructions. War-
ning! Before servicing the
equipment, make sure that
the cleaner is turned off.
Please contact your dealer
for replacement.
Clean up the garbage from
the filter screen.
Clean the garbage of filter
element.
Replace the anti reverse
flow piece. Please contact
your dealer for replacement
parts.
Clean the waste of filter
screen and filter element.
Replace the filter bag. Plea-
se contact your dealer for
replacement parts.
Replace the v-clip. Please
contact your dealer for re-
placement parts.
Please contact the dea-
ler to replace the battery.
Warning! Don't turn on the
cleaner and replace the bat-
tery yourself. This can cause
serious or fatal injury, so the
warranty will not be valid.
Make sure the charger cable
is properly and completely
connected to the external
adapter and cleaner. Please
refer to the user manual.
Contact the dealer for re-
placement. Warning! Using
the wrong external adapter
will result in damage to the
cleaner / battery and void
the warranty.