Pairing the remote control
Either Bluetooth
wireless technology or the infrared
®
communication function can be used for the
transmissions between the TV and the remote control.
Since voice controls (p. 10) use Bluetooth
technology, the remote control needs to be registered
(paired) with the TV.
When using the remote control for the first time after
≥
purchase, when you press any button while pointing
the remote control at the remote control signal
receiver with batteries inserted, the remote control is
automatically registered (paired).
When registering, face the remote control at the remote
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control signal receiver on the TV, within about 50 cm.
Registration may not be completed correctly if the
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batteries in the remote control are running low.
∫ Registering a remote control
Select [Add New Remote] with the following
procedure and follow the on-screen guidance:
> [
] (on the screen) > [Remotes & Bluetooth
Devices] > [Voice Remotes with Alexa] > [Add New Remote]
If you have problems in pairing the Bluetooth remote
control, you need to reset it and try again.
1 Press and hold the buttons shown below
simultaneously for about 12 seconds.
2 Release the buttons and wait 5 seconds.
3 Remove the batteries and insert them back.
<Note>
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If the remote control is registered (paired) with the TV,
they communicate via Bluetooth
face the remote control at the TV's remote control signal
receiver when Bluetooth
12
English
wireless
®
®
. You will not need to
communication is used.
®
FAQs
Before requesting service or assistance, please follow
these simple guides to solve the problem.
For details, refer to [Panasonic eHELP] (Support > FAQs).
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Try restarting the TV.
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•
> [
] (on the screen) > [Device & Software] >
[Restart]
• Press and hold the Power button on the TV for
15 seconds or more.
It takes several seconds to display the image after
turning the TV on
When turning the TV on, the panel adjustment is
≥
performed. It is not a malfunction.
The TV does not switch on
Check the mains lead is plugged into the TV and the
≥
mains socket.
The TV goes into Standby mode
Auto power standby function is activated.
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The remote control does not work or is intermittent
Has the remote control been paired with the TV via
≥
Bluetooth
?
(p. 12)
®
Are the batteries installed correctly?
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The batteries may be running low. Replace them with
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new ones.
Operation of the remote control is not possible due to
≥
system startup when the LED is blinking orange. You can
use the remote control after the LED turns constant red.
Point the remote control directly at the TV's remote
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control signal receiver (within about 7 m and a
30 degree angle of the signal receiver).*
Situate the TV away from sunshine or other sources of
≥
bright light so they do not shine on the TV's remote
control signal receiver.*
When infrared communication is used
No image is displayed
Check the TV is turned on.
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Check the mains lead is plugged into the TV and the
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mains socket.
Check the correct input mode is selected.
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Is [Luminance Level] or [Contrast] set to the minimum?
> [Picture] > [Brightness]
Check all required cables and connections are firmly
≥
in place.