Poly Savi 8210 Office Mode D'emploi page 19

How do I interact with Microsoft
Teams or Skype for Business?
Does my Microsoft Teams-
enabled headset work with other
softphones?
Speaking and/or listening volume
is too low or too high.
The sound is distorted or I hear
an echo in the headset.
I can no longer hear any audio
through my PC Speakers.
No audio connection to PC.
Ensure that the headset is the default sound device by going
to your Sound Control Panel (Windows) or your Sound
System Preferences (Mac).
Restart your computer.
• For Microsoft Teams, tap the headset's Call button to
interact (app required).
• For Skype for Business, press and hold the headset's Call
button for 2 seconds to interact (app required).
• Set your target phone by going to Application de bureau Poly
Lens.
Yes, while your headset is optimized for Microsoft Teams, it
can be configured to use with other supported softphones.
Set your target phone by going to Application de bureau Poly
Lens.
When you configure another softphone, the Call button
doesn't interact with Microsoft Teams.
Adjust headset listening volume with volume button.
Adjust listening/speaking volumes in the computer's sound
control panel/system preferences.
Adjust listening/speaking volumes in the softphone
application.
Reduce speaking and/or listening volume on the computer
using your softphone application.
Point microphone towards your chin.
If the distortion is still present, lower the volume on the
headset.
For Windows XP systems
• Go to Start > Control Panel > Sounds and Audio Devices >
Audio > Sound Playback and change the default setting from
your Savi headset to your PC speakers. Click "OK" to confirm
your change.
For Windows Vista and Windows 7 systems
• Go to Start > Control Panel > Sounds > Playback and change
the default setting from your Savi headset to your PC
speakers. Click "OK" to confirm your change.
For Mac OS X
• Choose Apple menu > System Preferences and click Sound.
• Click Output, and then select "Internal Speakers" or your
speaker choice.
Unplug USB and power cables from base. Reconnect power
cable first. Wait for power LED to illuminate, then re-connect
USB cable. Quit and then re-start your PC audio or softphone
application.
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