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SYMPTOMS
Head & Foot li func on has minor
interference during opera on.
Excessive massage motor noise.
A clicking noise is heard under the base when
raising or lowering.
Massage motor overheats or stops.
SOLUTIONS
Check ba eries in wireless remote control, replace with two (2) new AAA ba eries if
necessary.
Make sure that you are following the duty cycle of the motors (do not operate more than
two minutes over a 18-minute period, or approximately 10% duty cycle).
Press the li bu ons squarely and accurately.
Wireless remote control may be experiencing common Radio Frequency Interference
from other radio transmi ng devices. Wait several seconds, and then try pressing
appropriate bu on again. See FCC Compliance Statement on page 5 of this guide.
If the base is located on hard surface ooring, place carpet pieces or rubber casters cups
(not included) under each leg.
Using the wireless remote control, elevate the head or foot sec on a short distance to
realign the mechanisms with the base support pla orm.
Verify that your base is not posi oned against a wall, nightstand, or other object that may
cause the vibra on or noise.
If the base is installed over a bed frame, verify that the massage motors are not causing
the base frame (or base frame components) to vibrate.
Verify that the headboard a achment hardware is properly ghtened (if used).
This is normal. The li motor relays "click" when they are engaged. No ac on is required.
If the vibra on motor overheats, the thermal protec on will turn the motor o . Wait 30
minutes, turn the massage back on. If it does not come on, turn it o and report the
situa on to customer service.
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