Q7: After cleaning, a circular mark is left on the glass.
Ans: Cleaning cloth is too dirty. Please change out the cleaning cloth out for a clean one and clean
again.
Q8: What to do if HOBOT stops due to a power outage?
Ans: (1) User can pull HOBOT back with safety rope. Gently pull the safety rope at an angle close to
the glass to prevent it from falling off the glass.
(2) Switch the power switch to "off".
(3) Check whether there is a poor connection or broken cord.
Q9: What to do if HOBOT unexpectedly stops and the red light is flashing, with no alarm
sounding?
Ans: (1) User can move HOBOT to safe area by remote control, or pull HOBOT back with safety rope.
Gently pull the safety rope at an angle close to the glass to prevent it from falling off the glass.
(2) Switch the power switch to "off".
(3) Check whether there is air leakage caused by a gap or uneven window frame.
Q10: What to do if circular marks are still left on cleaned glass when the lights are on in the
evening?
Ans:
Step I: use a clean and dry cleaning cloth to clean dust and dirt from the glass.
Step 2: Change cleaning cloth from used to new or clean.
Keep the cleaning cloth on the upper wheel clean and dry. Spray a little detergent or
alcohol (1~2 sprays) on the lower wheel's cleaning cloth, but not too much (if too wet,
the machine can't move well), then clean the glass again to wipe circular marks.
Q11: If HOBOT can't auto-stop at bottom of window when it finishes cleaning.
Ans: Press
key to stop machine.
Q12: Smart device cannot connect to the robot.
Ans: Make sure bluetooth is turned ON and restart HOBOT App.
Q13: The robot cannot be controlled by smart device.
Ans: Make sure HOBOT App is connected or restart App.