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Les langues disponibles
TROUBLESHOOTING
First consult the table below before you contact our customer service.
No Image is Projected or a
"No Signal" message is
displayed
The Lamp (Bulb) switches
off after a period of time
The Image is wider at the
top/bottom of the screen
Spots on the screen
The image brightness has
faded
1. Power light is on. If it is not on, check the projector
is plugged into the mains, that the socket is
switched on, and then press the power button on the
projector.
2. Check the lens cover has been removed.
3. Check the cables are securely attached and
installed as per the User Manual.
4. The image source may not be set correctly. Press
the Source button on the Control Panel or the
Remote, to select the correct setting.
5. Check in the Menu section under Video input signal
to make sure that has been set correctly.
Is the warning light indicator red? If so, the projector is
overheating which turns the light off automatically.
1. Leave the projector to cool for a few moments.
2. Once cooled, check nothing is blocking the
ventilation vents.
3. Check the air filter is clean and clean if necessary.
4. Turn on the projector.
If the issue persists please contact your support
provider for further assistance.
This is called keystone and is due to the projection
angle not being perpendicular to the screen. To correct
use the projectors inbuilt keystone function to adjust
the image.
Using a vacuum cleaner to clean the lens. If cleaning
doesn't resolve things, please contact your support
provider for further assistance.
This could possible be caused by the ambient light in
the room. If not, the chances are that you need to
replace the lamp (bulb).
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