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Problem
How to clear a
paper jam in the
shredder.
Solution
•
Switch the shredder over to Reverse (REV)
mode. While in reverse, the shredder will
back up and loosen the jammed paper. If
required, you may need to tug and remove
several sheets to effectively clear the
machine. When jammed paper is loosened
or removed, switch back to Auto (On) mode
to continue shredding. Repeat steps if
needed.
•
For stubborn situations where Reverse
(REV) mode does not help, you may loosen
the jammed paper with shredder oil
(cooking oil is acceptable, nothing aerosol).
Start by drizzling oil into the feed slot
where the paper is jammed. Let it soak for
about 30 minutes to completely saturate.
Return the shredder back to "Auto (On)"
mode. If required, an index card or a rigid
sheet of card stock (old greeting card
or folded file folder) can be fed into the
shredder to help push the jammed paper
through.
Power switch in "Auto"
position
Use thick paper stock or a
greeting card to push the
jam through
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