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Error Codes
Problem
Washer fills with water
slowly or not at all, or
The tub does not rotate
or
Possible Cause
Water supply faucets are not fully
open.
Water line hoses are kinked,
pinched, or crushed.
Water inlet filters are clogged.
Water supply pressure to faucet or
house is too low.
Water supply connected with
leaklimiting hoses.
If the balance is not successful,
this error will be displayed.
The load is too small.
Heavy articles are mixed with
lighter items.
The load is out of balance.
The load contains pillows or
cushions.
The door is not secured.
TROUBLESHOOTING
Solutions
• Make sure that the water faucets are fully
open.
• Make sure that the hoses are not kinked or
pinched. Be careful when moving the washer
during cleaning and maintenance.
• Clean the inlet filters. See the Maintenance
section.
• Check another faucet in the house to
make sure that household water pressure
is adequate and flow is not restricted.
Disconnect the inlet hose from the washer
and run a few gallons of water through the
hose to flush the water supply lines. If flow is
too low, contact a plumber to have the water
lines repaired.
• Hoses designed to limit leaks can trip falsely
and prevent the washer from filling. The use
of leaklimiting hoses is not recommended.
• The automatic attempt to rebalance the load
was not successful. The cycle has been
paused to allow the load to be manually
adjusted.
• Small loads may need additional items to be
added to allow the washer to balance the
loads.
• The load may have heavy items loaded with
lighter items. Always try to wash articles of
somewhat similar weight to allow the washer
to evenly distribute the weight of the load for
spinning.
• Manually redistribute the load if articles have
become tangled, preventing the automatic
distribution from working properly.
• Wash the covers only. Remove the stuffing
from the pillows or cushions before washing
the covers.
• Close and secure the door. If the message
keeps appearing, unplug the power cord and
call for service.
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