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Possible Causes
Air damper open too far for ignition.
1.
Blockage in igniter tube or inlet for igniter tube.
2.
The burnpot is not pushed completely to the
3.
rear of the firebox.
Bad igniter element.
4.
The control board is not sending power to the
5.
igniter.
Possible Causes
There is a leak in the vent pipe system.
1.
The gasket on the combustion blower has
2.
gone bad.
Because it is a wood-burning device, your pellet heater may emit a faint wood-burning odor. If this
increases beyond normal, or if you notice an unusual soot build-up on walls or furniture, check your exhaust
system carefully for leaks. All joints should be properly sealed. Also clean your stove, following instructions in
"MAINTENANCE". If problem persists, contact your dealer.
Possible Causes
The convection blower is overheating and
1.
tripping the internal temperature shutoff.
Circuit board malfunction.
2.
All manuals and user guides at all-guides.com
Trouble Shooting Guide
Stove Feeds Pellets, But Will Not Ignite
Smoke Smell Coming Back Into The Home
Convection Blower Shuts Off And Comes Back On
Possible Remedies: (Unplug stove first when possible)
Push the air damper in closer to the side of the stove
for startup. In some situations it may be necessary to
have the damper completely closed for ignition to
take place. After there is a flame, the damper can
then be adjusted for the desired feed setting.
Find the igniter housing on the backside of the firewall.
The air intake hole is a small hole located on bottom
side of the housing. Make sure it is clear. Also, look
from the front of the stove to make sure there is not any
debris around the igniter element inside of the igniter
housing.
Make sure that the air intake collar on the burnpot is
touching the rear wall of the firebox.
Put power directly to the igniter element. Watch the
tip of the igniter from the front of the stove. After
about 2 minutes the tip should glow. If it does not, the
element is bad.
Check the voltage going to the igniter during startup.
It should be a full current. If the voltage is lower than
full current, check the wiring. If the wiring checks out
good, the board is bad.
Possible Remedies: (Unplug stove first when possible)
Inspect all vent pipe connections. Make sure they are
sealed with RTV silicone that has a temperature rating
on 500 degree F or higher. Also, seal joints with UL-
181-AP foil tape. Also, make sure the square to round
adapter piece on the combustion blower has been
properly sealed with the same RTV.
Inspect both gaskets on the combustion blower to
make sure they are in good shape.
Possible Remedies: (Unplug stove first when possible)
Clean any dust off of the windings and fan blades. If
cleaning the blower does not help, the blower may be
bad.
Test the current going to the convection blower. If
there is power being sent to the blower when it is
shut off, then the control board is fine. If there is NOT
power being sent to the blower when it shuts off during
operation, then you have a bad control board.
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