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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault
Temperature differs greatly
from the set value.
Displays do not illuminate.
The light does not function.
Bottom of the refrigerator
compartment is wet.
The refrigerating unit
is switching on more
frequently and for longer.
Appliance is not cooling,
temperature display and light
are lit.
Possible cause
Power failure; the fuse has
been switched off; the mains
plug has not been inserted
properly.
The LED light is defective.
Appliance was open too
long.
Light is switched off after
approx. 10 min.
The condensation channel
or drainage hole are blocked.
Appliance opened
frequently.
The ventilation openings
have been covered.
Showroom mode is
switched on.
Remedial action
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has
approached the set value.
If the temperature is too low check
the temperature again the next day.
Connect mains plug. Check whether the power
is on, check the fuses.
See chapter "Light (LED)" section.
When the appliance is closed and opened,
the light is on again.
Clean the condensation channel
and the drainage hole. See chapter Cleaning
the appliance. Fig. -
Do not open the appliance unnecessarily.
Remove obstacles.
Hold down temperature selection button
fig. "/4 for 10 seconds until
an acknowledgement signal sounds.
After a short time check whether your
appliance is cooling.
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