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Q. Water tank cap is too tight to unscrew
A. This could be a cause of the air pressure within the
water tank. Depress the spring on the bottom of the
water tank cap to release air from the water tank.
Continue to do this until you are able to unscrew the
water tank cap.
Q. Unit is running intermittently.
A. How long has it been since the contents of the
cartridge were replaced? If 2-3 months have passed,
it is time to replace the contents of the cartridge.
However the demineralization cartridge and or the
granules must be exchanged at the latest after 6
months or the unit does not reach its full performance
anymore.
• If the contents of the cartridge were just replaced there
are probably too many granules in the cartridge. Re-
move 2 tablespoons of granules from the cartridge.
Accessories
Q. Do I need to keep any parts before I replace the
demineralization cartridge?
A. Yes, always keep the water tank cap (this is the piece
that attaches the demineralization cartridge to the
water tank).
Q. What is the Hydro Cell and how long is it good for?
A. The Hydro Cell keeps humidifiers operating at their
highest level between recommended cleanings*. Good
for approximately one to two months, depending on the
water quality, the Hydro Cell ensures the humidifier's
functionality while providing fresh humidification
performance. It needs to be replaced every one to two
months*.
* Depending on the water quality.
Q. Placement of the Hydro Cell
A. Please see picture 28/29 for instructions.
Q. W hat is EZCal and EZCal Pro?
A. There is a sample packet of EZCal included in the
packaging of your humidifier. EZCal and EZCal Pro are
used for cleaning and descaling any of the humidifiers
and cleans mineral build-up. EZCal and EZCal Pro are
the only recommended cleaning and descaling solu-
tion. Do NOT use any other cleaning solutions since it
can damage the product. Any use of cleaning solutions
apart from EZCal and EZCal Pro will void the warranty.
Instructions for using are on the packet. Only use 1 pa-
cket for 32oz of water. Do not change the ratio. It can
also be used for other humidifier brands. Thoroughly
rinse the base with tap water and make sure no EZCal
and EZCal Pro residues remains in the base! EZCal and
EZCal Pro are available at selected retail stores and
online www.airoswiss.net.
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